All your questions about betting and casino at evo answered
From cricket betting to deposit methods, account verification, and live casino — this detailed FAQ is here to help you at every step of playing at evo.
Whether you are new to evo or a regular player, you may have questions about cricket betting, casino games, depositing money, identity verification, or account management. This page provides detailed and clear answers to all those common questions. You can also find login instructions on the evo Login page and useful information in the Terms and Conditions. Everything is written in plain language so you can understand easily and play with confidence.
Cricket Betting
Yes, at evo you can combine results from multiple cricket matches into a single multi bet. The odds for each selection are multiplied together to give the total odds. For example, if three selections have decimal odds of 1.40, 1.60, and 1.80, the total odds come to 1.40 × 1.60 × 1.80 = 4.03 (approximately), so a ৳100 bet returns ৳403 if all selections win. However, if any one selection loses, the entire bet is lost — so choose your selections carefully.
With decimal odds, simply multiply your stake by the odds to get your total return. For example, if Team A has odds of 2.50, a ৳500 bet returns ৳1,250 (profit ৳750 + original stake ৳500). If your favourite team has odds of 1.25, a ৳500 bet returns ৳625 (profit ৳125). Odds below 1.00 are not available for betting; the higher the odds, the lower the chance of winning but the greater the potential profit.
If a match is officially abandoned or declared No Result, evo generally cancels that bet and refunds the full stake. In a multi bet, that selection is removed and the remaining selections stay active. If a result is determined by the Duckworth-Lewis method after the minimum required overs are completed, that result stands as final. Check the Terms and Conditions for the latest rules.
With in-play or live betting, you can place bets after a match has already started. Odds change with every ball, so quick decisions matter. When a wicket falls or a six is hit, odds shift instantly. Live betting is available at evo for T20 and one-day matches. Markets stay active during BPL and international matches. Visit the evo cricket betting page for more details on live betting markets.
Yes, at evo you can bet separately on various tournaments including BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches. Each match has multiple markets such as match winner, over/under, and top run scorer. For example, if Team A and Team B have decimal odds of 1.80 and 2.00, a ৳500 bet on Team B returns ৳1,000 (profit ৳500) if they win. Must be 21 or older.
Casino and Table Games
A roulette wheel contains numbers from 0 to 36. You can bet on a specific number, a colour (red or black), odd or even, or a range of numbers. Where the ball lands is the result. A straight-up bet on a single number typically pays 35:1. Both European and Live roulette are available at evo. Beginners are better off starting at low-limit tables.
Table game limits at evo vary by game. The minimum and maximum bet for each game are clearly displayed at the table. Some live casino tables offer higher limits for VIP players. You can access high-limit tables by joining the evo VIP programme. It is always a good idea to check the table limits before you start playing.
Yes, evo's live casino works fully on mobile. Live tables from Evolution, Pragmatic Play Live, and other studios are accessible on both Android and iOS devices. With a good internet connection, the live dealer video stream runs without interruption. You can play directly in your browser, or through the evo app.
Teen Patti is a three-card game where the highest-ranked hand wins — in order of strength: Trail (three of a kind), Pure Sequence, Sequence, Color, Pair, and High Card. In Andar Bahar, one card is revealed and you predict whether the next matching card will land on the Andar or Bahar side. Both games are simple and available in live dealer versions at evo.
In Baccarat you can bet on Player, Banker, or Tie. Both sides are dealt two cards each; the hand closest to 9 wins. 10, J, Q, and K are worth zero; Ace = 1. If the total is two digits, only the right digit counts (e.g. 15 = 5). A small commission is deducted on winning Banker bets. It is one of the most popular live casino games at evo.
Verification and Documents
For identity verification at evo, a National ID (NID), passport, or driving licence is generally accepted. A recent utility bill or bank statement may be required for address verification. All documents must be clear, readable, and not expired. When photographing documents, make sure all edges are visible and all details are clearly legible.
evo uses SSL encryption to keep all your information secure. Documents you submit are used only for verification purposes and are not shared with third parties. Details on how data is stored and used are set out on the Privacy Policy page. If you have any questions about how your information is handled, contact support.
If your verification is rejected, you will usually receive an email explaining the reason. In most cases it happens because the document image is blurry or incomplete. Submit new photos taken in clear, bright light and make sure all four corners are visible. If the problem is not resolved, contact evo live chat directly — the team is ready to help in Bengali.
Identity verification primarily ensures your account's security and prevents misuse. It confirms that withdrawal funds are going to the right person. evo follows this process to enforce the 21+ age rule and protect responsible gaming. For more information on responsible play, visit the Responsible Gaming page.
Yes, the name registered on your evo account must exactly match the name on your bKash, Nagad, or Rocket account. If the names do not match, the withdrawal process may be blocked. When creating your account, enter your full name exactly as it appears on your NID. If you need to change your name later, contact support and submit your verification documents.
How to Deposit Money
evo does not charge any processing fee for deposits. However, your mobile wallet service provider (bKash, Nagad, or Rocket) may apply transfer charges according to their own policy — these will be visible in the respective app. The minimum deposit amount is ৳300. It is worth checking your wallet's fee structure before making a deposit.
To deposit with Nagad, log in to your evo account, go to the deposit option, and select Nagad. Send money via Nagad to the number provided by evo, then submit the transaction ID in the deposit form. Deposits start from a minimum of ৳300. The balance is usually credited within a few minutes.
To deposit with bKash, log in to evo, select bKash from the deposit menu, and send money via bKash to the indicated number. Once the transaction is complete, enter the displayed transaction ID in the deposit form and submit. Funds are usually credited quickly. Minimum deposit is ৳300. If you have any issues, share the bKash transaction ID with live chat.
evo supports three methods for both deposits and withdrawals: bKash, Nagad, and Rocket. Rocket is the mobile wallet service from Dutch-Bangla Bank. The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Withdrawals are generally processed within 10 to 45 minutes. All methods are fast and convenient.
Account Related Questions
No, evo's rules allow only one account per person. If multiple accounts are opened under the same name, address, phone number, or device, all accounts may be suspended and balances may be forfeited. If you have a problem with an existing account, contact support directly rather than opening a new one.
Usernames must be unique and not already in use by someone else. To make your password strong, use a mix of uppercase and lowercase letters, numbers, and special characters — at least 8 characters long. Do not use your date of birth or phone number as a password. Do not share your password with anyone. If you forget your password, you can reset it from the evo Login page.
When you log in from a new device, evo may request OTP verification for security. An OTP will be sent to your registered mobile number — use it to complete the login. Logging into the same account from multiple devices is generally allowed, but it is best not to have multiple active sessions at the same time. Avoid public Wi-Fi to keep your account secure.
To change personal details on your account — such as your phone number, email, or address — contact evo support directly. For security reasons, these details cannot be changed on your own. The support team will verify your identity and make the necessary changes. You can submit your request in Bengali via live chat or email.
Need Help?
If you didn't find your answer, ask us directly
If you did not find the answer to your question on this FAQ page, evo's support team is always ready to help. Responses are provided in both Bengali and English.
Live Chat
Active 24 hours a day, 7 days a week. Start a chat from any page on the site — you will usually be connected within a few minutes.
Email Support
For detailed questions or to send documents, email us at: [email protected] — responses are provided 24/7.